If freezing persists, reinstall the app using files downloaded from your account dashboard to rule out bugs. Keep cache sizes clear and refer to official Microsoft troubleshooting manuals for persistent app freezes. Yes, Microsoft 365 works offline for most apps like Word and Excel. Simply open the Office app normally, and all your files are saved locally until internet access resumes. For cloud-based services like Outlook or OneDrive, offline access won’t work until you sync online again. Make sure to save any updates for immediate syncing once a connection is re-established.

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For syncing or email issues, verify your mobile connection or switch between WiFi and cellular data.Remember, proactive management and regular reviews of your IT infrastructure can prevent many common issues, keeping your business operations running smoothly.Additionally, ensure you’ve installed all available updates, as performance improvements are often included in patches.Simply open the Office app normally, and all your files are saved locally until internet access resumes.If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool.Troubleshooting Microsoft 365 login issues often requires a methodical approach, starting with basic checks and escalating to more complex troubleshooting if needed.If one of these resolves your problem, close the app and continue working.Verify that you’re logged into the correct Microsoft account both in OneDrive and Office apps.

If a troubleshooter is available for your issue, select Start to run that troubleshooter. Important Running Microsoft 365 Apps on these older operating systems isn't supported. For more information, see End of support resources for Office. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details&nbsp