You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. Even with big players like Gmail, Outlook is a favorite among Android users. The app integrates well with other cloud services, so storing files in other online storage apps like Dropbox is easy. Plus, you can safeguard your messages by toggling an App lock in your settings. Just note that if you are a frequent app user, you cannot import and export PST files inside the app.

Listed below are a few methods and solutions you can use to solve this Microsoft Outlook issue. In case these solutions do not work for you, you can use our repair tool to fix the problem and restore the items back to their original state. When a Microsoft Office app, like Outlook, stops working, use Office’s built-in repair tool to fix your app. Microsoft includes this tool with all Office help with Outlook error messages installations, and you can use it to find and resolve problems with all your Office applications. Wait for the antivirus to scan your system, find any viruses, and remove those items. Since several different problems can cause Outlook not to open, you may have to try multiple fixes before your issue is resolved.

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Running the /resetnavpane command removes all customizations to the navigation pane. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual help with Outlook error messages Agent, are unable to open the Help Pane.

In some specific cases, we observed that the problem no longer stayed after deleting the Outlook App Data folder. Thus, you can try deleting the Outlook App Data folder and check whether Outlook functions in your case