A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. We are aware that some users may not be able to receive email from Gmail accounts.

There are three steps you can take to try to get Outlook working again. When you are unable to log into the add-in, or the add-in does not load correctly, uninstall then reinstall the add-in. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. Since your app doesn’t open, you’ll have to use another Office app on your PC to trigger the update. This is because when you update one Office app, it automatically updates all other Office apps on your PC. When your cache files are deleted, launch Outlook, and the app should open without problems.

In this case, you can reset your view settings before opening the visit Fix Outlook Site app. Select your Microsoft Office installation on the list and choose "Change" at the top. In this case, open Outlook in safe mode where your add-ins aren’t loaded and remove any suspicious add-ins. In most cases, Outlook doesn’t tell you why it isn’t opening, which leaves you guessing as to what has caused the issue. Due to underlying system or PST issues, Outlook may crash, freeze, or not function properly. Find solutions to common problems or get help from a support agent.

In this case, you’ll have to remove your app’s cache to resolve your issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If your issue with Outlook persists, use the repair tool’s "Online Repair" option to fix your app problems. This option takes longer than the first one and requires an active internet connection to resolve your app issues.

Outlook is crashing when the track email button is clicked OR Outlook debug logs show error "object ... If you're having trouble installing HubSpot Sales for Outlook, the troubleshooting steps listed here should help you get up and running in no time. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild.

Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications. Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or visit Fix Outlook Site shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.

Running the /resetnavpane command removes all customizations to the navigation pane. It's not uncommon, and you can easily make Microsoft's email and calendar app open with a few simple fixes. We’ll show you what to do on your Windows 11 or Windows 10 PC.

The information below covers issues with the Outlook desktop add-in pertaining to installing, updating, tracking and notifications, and obtaining debug logs. Get Help has troubleshooters for classic Outlook you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Use the classic Outlook startup troubleshooter to resolve issues when classic Outlook for Windows is unable to start. Despite its popularity, Outlook is still software, and like all software, bugs, issues, and errors can occur visit Fix Outlook Site at any time. Given Outlook’s popularity, we’ve decided to create a Hub especially dedicated to this particular topic where we will be providing you will all manners of troubleshooting guides.