However, sometimes employees may not have the required permissions to open and edit an item. If you have forgotten your password for the Office 365 account, try to recover or reset the password. Find solutions to common problems or get help from a support agent. The steps to access the repair tool vary depending on your operating system. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. When you're done, you might need to restart your computer.

Microsoft Support and Recovery Assistant

You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft. Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space. You may encounter issues when using any application, and Office 365 is no exception. Not all issues are caused by bugs left unpatched by the software vendor or by third-party applications like the recent Crowdstrike incident that caused a global O365 outage.

Common Office 365 Issues and How to Solve Them

Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new one. So figuring that was the same issue here, I did the same thing.

How to fix Office 365 issues related to synchronization

The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365. Windows 7 and Windows 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here). Always define a recovery email address when configuring your Office 365 account.

Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems.As soon as he figured it out he handed the full fix to MS support with all instructions as shown above.Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite.The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration.Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook.You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut.

Microsoft 365 Issues Related to Updates

The good news is that the majority of problems can easily be solved on the client’s side. Microsoft recommends updating Windows, Microsoft Office and other software regularly. Microsoft updates are released on a regular basis and allow you to protect software against known threats, fix bugs, and so on. Office 365 known issues are usually fixed by these updates. Let’s find out what you can do if updates are not installed automatically, and what factors can cause update issues. Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved.

How to fix Office 365 login issue?
Step-by-Step Troubleshooting for Microsoft Office 365 Login IssuesCheck if the caps lock is on.Make sure you are using the correct account (work, school, or personal).Double-check the username and password before entering.Ensure there is no extra space before or after your username and password.

Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings. Make sure that network access to the Microsoft servers is not blocked. Check the firewall on your computer, the router, and DNS configuration.

Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. This error appears when you attempt to upload or save a Microsoft 365 item. It indicates that you have reached the storage limit specified by custom led signage your subscription plan.

An internet connection is not available or a firewall is blocking network connections. Installing Office 365 updates can fail for different reasons, and some of them are listed below. Make sure that you have entered the correct Office 365 username and password. Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature.